Element Outdoors L.L.C. strives for 100% customer satisfaction guarantee. If for any reason you’re not completely satisfied with your order, please contact us within 10 days of delivery and we will work to make sure you're completely satisfied. Please read our sizing chart thoroughly and order the appropriate size for your fit.
We can accept most new, undamaged items, that still have hang tags attached within 30 days of delivery for a full refund. Sale of ALL items in the Clearance section of store or website are considered FINAL SALES and are NOT eligible for return. If a return is a result of our error (you received an incorrect or defective item, etc.), we’ll also pay the return shipping costs.
Refund of funds could take up to 14 days from the time we receive the item back into our possession, that does not include the time it takes your bank to process our refund request (5 to 10 business days)
